Shipping policy

Shipping and Handling

We will arrange for the shipment of the products to you. We would try to deliver the products in the mentioned time, however, we realize that there could be a circumstance where we would be unable to meet our time frames. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Risk of loss and damages pass on to you upon the products delivered to you. In case reverse shipment cannot be arranged by us due to the unavailability of our logistics partners, then you may be requested to send such products through any available courier services.

In case, the meals are delivered and not accepted due to reasons of non-availability, all charges will be borne by you.

Once the subscription order is placed order will be shipped and delivered within 24-48hrs

In order to minimize spoilage and/or contamination, some meals are chilled and then delivered in microwave-safe containers. Therefore, customers may receive food at chilled or at room temperature. It is recommended that in order to enjoy meals at their optimum taste, customers must reheat (where necessary) the food before consumption.

ACTIVeatTM takes no guarantees of delivery time in instances such as strikes, bandhs, riots, natural or geopolitical calamities among others.

ACTIVeatTM operates from Mumbai and is affected by any political or social scenarios affecting the states like state bands etc. Any loss or delay due to such instances is unavoidable and will be dealt with as part of the business.